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The System Architects — Infrastructure, Security & Automation · ElevexMedia
US businesses · owners & CEOs · $2M–$50M or a funded launch

Outages at peak. Exposed data. Manual work. I own the technical layer — so you get back to running the business.

14+ years owning infrastructure, security and automation — not advising on them. Infrastructure, security, and automation as a single owned layer — so your growth runs into demand, not outages, breaches, or busywork.

Get My Free Technical Express Audit Find your format ↓
I'll show you priority infrastructure and security risks — and where to start. No obligations.
When the technical layer is owned
Four things stop being your problem.
✓
Service stability
Servers tuned, monitored, scaled with traffic.
Outages stop
✓
Data security
Vulnerabilities closed, access controlled, data protected.
Leaks closed
✓
Service connectivity
Tools and services connected as one system.
Integrated
✓
Manual work
Routine eliminated, repetitive tasks automated.
Off your team
Most growing businesses live without anyone systematically owning this layer. I do.

Does this sound familiar?

"Our service crashes or slows down — and we don't know why."
"I'm worried about a breach, but no one is systematically handling security."
"Tons of manual work that should have been automated long ago."
"Our tools aren't connected — we move data by hand between them."
$427/min
average cost of downtime for a small business. That's why "Uptime Ownership" is a full service, not an afterthought.
43%
of cyberattacks target SMBs. Most owners find out they're vulnerable after the breach — which is exactly what the free Express Audit is designed to prevent.
20%+
of team time goes to work software should have been doing. That's the equivalent of 1 out of every 5 hires you make — quietly funded, not showing up on any P&L line.
Industry averages from published research (Datto downtime report, Verizon DBIR, McKinsey automation studies).
Who I work with

Different businesses.
Different technical problems.

There's no one-size-fits-all "IT setup." Every growing company breaks in a different place — under load, at the security layer, or in the manual work no one owns. So I start from where your foundation is actually thin, not from a template stack.

High load, product-led

Growing SaaS / Digital Products

"The service crashes under load — and we don't know why."

›
Typical symptoms
  • Service slows or falls over at peak traffic.
  • No monitoring — you learn about outages from customers.
  • Scaling is manual firefighting, not a plan.
  • Nobody owns reliability as a standing responsibility.
How I help
  • Infrastructure tuned and monitored, scaled with traffic.
  • Load handled before it becomes a 2 a.m. incident.
  • Reliability owned end-to-end — not left to whoever's free.
Get a free Express Audit for your SaaS →
Revenue-critical uptime

E-commerce / Online Retail

"Everything slows down exactly when orders spike."

›
Typical symptoms
  • Peak-time slowdowns cost you orders directly.
  • Store, payments, and inventory live in disconnected systems.
  • Data moved by hand between tools, with errors.
  • Security gaps around customer and payment data.
How I help
  • Service stays up under load — peak days stop being a risk.
  • Store, payments, and inventory connected as one system.
  • Customer and payment data protected as a standing system.
Get a free Express Audit for your store →
Ops-heavy, tool-sprawl

Services & B2B Operations

"Too much manual data entry and copy-pasting between tools."

›
Typical symptoms
  • Hours a week lost to repetitive manual work.
  • Tools don't talk to each other — data re-keyed by hand.
  • Errors and delays baked into everyday operations.
  • No one owns the integration layer.
How I help
  • Integrations and automation — less manual work, fewer errors.
  • Routine eliminated so the team does the work that matters.
  • Operations that get faster as you grow, not slower.
Get a free Express Audit for your operations →
Strategy without a foundation

Businesses With a Growth Plan

"We have a clear strategy — but no technical foundation to support it."

›
Typical symptoms
  • Marketing and ops are ready — the tech isn't.
  • Workarounds quietly turning into technical debt.
  • Every new initiative waits on a fragile setup.
  • No one to own execution of the technical layer.
How I help
  • Reliable execution of the technical layer, in sync with your plans.
  • A foundation that scales with you — no debt-in-disguise.
  • Growth that runs into demand, not into outages and rework.
Get a free Express Audit for your roadmap →
The core idea

I take ownership of your technology — so you stop firefighting it

When your technical foundation is properly owned, you stop thinking about it. Service stays up. Data stays protected. Routine runs itself. You get your attention back for the work that actually grows the business.

Owned end-to-endServers, monitoring, scaling. Service handles peak load without firefighting.
Secure by defaultVulnerability closure, access control, data protection — as a system, not an afterthought.
Connected and automatedServices integrated with each other. Routine eliminated. Dependencies under control.
What ownership looks like in practice
The shift you actually experience — in your work, not in my jargon.
You firefight outages
→
You don't think about uptime
You worry about breaches
→
Security is handled
Your team does manual work
→
Routine runs itself
Tools live in silos
→
Services work as one
Bagrat — Infrastructure, Security & Automation Bagrat
The System Architects

I've spent 14+ years keeping infrastructure reliable and secure

Infrastructure · Security · Automation
★ 14+ years · making digital foundations run reliably and securely

14+ years owning infrastructure and security for high-load platforms. Led SRE and DevOps teams through Series B/C scale in e-commerce and fintech; passed SOC2 Type II audits on first attempt for multiple companies; cut critical incident MTTR by up to 85%; automated 30+ hrs/week of manual ops across finance, logistics, and reporting.

Markets: US, EU, LatAm — cross-border SaaS and high-load consumer platforms.

Focus: uptime, breach prevention, and eliminating manual work through automation.

My format is straightforward: I own the entire technical layer end-to-end — servers, security, integrations, automation. So your growth doesn't hit downtime, data leaks, or manual workarounds — it just continues.

14+ years
in infrastructure & security
High-traffic
platforms with heavy load
Remote
working with US businesses
AWS · GCP Kubernetes · Docker Node.js · Rust PostgreSQL · Redis CI/CD · Terraform OWASP · SOC2 readiness
What you actually get

Here's what changes for you

When the technical layer is owned, four things shift in how your business runs — in your day-to-day, not in my jargon.

You stop firefighting outages

Service stays up. Peak load doesn't break things. No midnight calls about a down server.

You stop worrying about breaches

Vulnerabilities closed systematically. Access controlled. Data protected as a standing system, not a checklist item.

Your team stops doing manual work

Services integrated. Routine automated. Hours of repetitive work disappear from someone's calendar every week.

Your tech scales with you

As you grow, the foundation grows with you. No workarounds that quietly turn into technical debt later.

Case 1 — SaaS platform

Client: B2B SaaS, ~$25M ARR

Situation: p95 API latency at 1.2s during peak hours, no systematic security posture, ops team losing 25% of their time to manual data-sync jobs.

What we did: rebuilt observability and alerting, retuned autoscaling to real traffic patterns, hardened access control and secrets management, automated the manual data-sync jobs.

Result over 4 months: p95 latency 1.2s → 210ms; AWS bill −34% (~$18K → ~$12K/mo); zero security incidents in the 12 months since.

Illustrative composite based on typical engagements — not a specific verified client.
Case 2 — E-commerce platform

Client: E-commerce platform, Series B

Situation: frequent Sev-1 incidents during peak load, a SOC2 audit approaching, and 40 hrs/week of manual ops across finance and logistics.

What we did: observability rebuild, incident-response process, security posture hardening, workflow automation across critical back-office paths.

Result: MTTR −80%; SOC2 Type II passed on first attempt; 40 hrs/week of manual work eliminated.

Client anonymized under NDA.

Looking for a specific deliverable instead of an ongoing engagement? See the service packages below ↓

What I take off your plate

I solve many different technical problems.
Under your situation — a specific scope.

I don't sell fixed packages you have to choose between. After the free Express Audit, I propose a scope and price under your specific business — a single fix, one problem area, or the full technical layer owned end-to-end.

Engagements typically range from $3,000 for a focused fix to $15,000+ for a full stability & security build-out, with ongoing ownership from $2,500/month. The exact scope and price are proposed after the free Express Audit, based on the state of your systems.
Start here

Technical Express Audit — where your business is exposed first

A clear diagnosis and a prioritized plan — before any bigger commitment.

  • Infrastructure & security review
  • Priority risk list (what fails or leaks first)
  • Automation & integration opportunities
  • Step-by-step action plan with priorities
The core system

Uptime Ownership — the systems that don't crash at peak

Servers that hold up under load, monitored and scaled with traffic.

  • Server tuning, monitoring & alerting
  • Autoscaling and load handling
  • CI/CD, backups & recovery
  • Uptime owned — no more firefighting
Close the gaps

Breach Prevention — before the incident, not after

Vulnerabilities closed and access controlled as a standing system.

  • Vulnerability closure & hardening
  • Access control & secrets management
  • Data protection & encryption
  • SOC2 Type II readiness in 90–120 days. External audit via an independent, licensed SOC2 audit firm (quoted separately). We handle technical preparation; the audit itself is scope of the auditor.
Remove the busywork

Manual Work Elimination — hours back on your team's calendar

Tools connected into one system, routine work automated away.

  • Connect services, CRMs & internal tools
  • Automate manual, repetitive workflows
  • Reliable data flow between systems
  • Fewer errors, faster operations
Any of these can roll into Ongoing Ownership — monthly monitoring, updates, and oversight so the technical layer stays reliable and secure as you grow.
Includes:
  • — 2-hour response window for critical incidents (P0/P1)
  • — Monthly infrastructure and security report
  • — Quarterly architecture review
  • — Direct Slack/email access during business hours
See Where My Infrastructure Is Exposed

Scope and price depend on the state of your systems, risk priority, and goals. Final results depend on execution — no business-result guarantee.

How I work

From Express Audit to a system you don't have to think about — five steps

I don't start by rewriting everything. I work in a clear order — stabilise what's breaking, close what's exposed, then automate and hand you a foundation that keeps running. You see priorities and progress at every step, and you decide how far to go after the free Express Audit.

1
Start here

Express Audit

I scan your infrastructure and security and map the priority risks — what could fail or leak first, and why. You get a concrete picture and a first-step plan before any commitment.

2
Stop the bleeding

Stability

I tune and monitor servers and infrastructure so the service stops crashing and holds up under peak load — no more learning about outages from your customers.

3
Close the gaps

Security

I close vulnerabilities, lock down access, and protect data as a standing system — so a breach stops being the thing you quietly worry about.

4
Remove the busywork

Integrations & automation

I connect your tools into one system and automate the routine, so hours of manual re-keying disappear from your team's week and errors go with them.

5
Keep it that way

Ownership

I monitor, update, and evolve the setup as you grow — reliability, security, and integrations stay owned, so the technical layer never becomes your problem again.

Get your free Express Audit from Bagrat
A clear fit check

Who this probably isn't for

Below are the business types I work with — and, just as important, where I'm honestly not the right call. I'd rather tell you upfront than waste your time.

Best fit:
  • US SaaS $5M–$50M ARR
  • E-commerce $10M+ GMV
  • Operations-heavy B2B with 3+ SaaS tools stitched together
  • Owner-led, no dedicated CTO yet
Brochure sites and one-page hobby projects A template will serve you better than a consulting engagement.
One-week fixes under $5K Freelancers add more value here than I do — I'm built for ownership, not one-offs.
Teams that need hands, not problems solved If you have a clear spec and just need execution, you need a contractor, not an architect.
Companies hoping to offload everything to "AI" AI is a tool inside the system. It doesn't replace technical ownership.
Next step

Stop holding the technical side of your business together with workarounds

A free Express Audit gives you a clear picture of priority risks and a realistic action plan. No obligations.

See Your Priority Risks — in writing

I guarantee the quality of my Express Audits, specifications, setups, and oversight. Final results depend on the state of your systems and execution by your team — I'm transparent about that from the start.

Common questions

Honest answers to what I hear most

I already have a developer +
Feature development and infrastructure ownership are different roles. You don't get another pair of hands for features — you get someone who owns reliability, security, and the system as a whole. The developer keeps building. I keep the foundation under them stable.
This sounds expensive and not urgent +
An outage during peak season or a breach is expensive. The free Express Audit shows you priority risks without committing to a bigger engagement. You decide what's urgent based on what's actually there, not on my pitch.
We'll just find a freelancer +
Freelancers leave you with code. Ownership means someone keeps the system running, monitors it, and answers when something breaks. Different commitment, different result. For one-off tasks, a freelancer is usually the right call.
Everything seems to be working +
"Seems to be working" is exactly the risk — until something fails or leaks. An Express Audit shows where the system is thin while it's still cheap to fix. No obligations either way.
How does pricing work? +
It depends on the current state, scope, and risk priority — which is exactly what the free Express Audit clarifies. You see a concrete plan with priorities before any quote, and a fixed scope for any one-off piece of work you want quoted separately.
You're remote — does that work for US companies? +
Yes. I work entirely remotely with US-based businesses — shared dashboards, written reports, and clear documentation. Infrastructure and security work doesn't require being in the same room; it requires clear ownership and accountability, both of which work better remotely with the right process.
What if Bagrat is unavailable (vacation, illness, off-hours)? +
Continuity is built into the engagement, not into me being awake. Everything I run for you is documented inside your own systems — access, configuration, and the procedures for whatever is most likely to break — so nothing critical lives only in my head. Monitoring and alerting are part of the setup I build, so problems surface automatically instead of when somebody happens to notice. Response windows for critical incidents are agreed in writing before we start, and if your setup needs cover beyond one person, we scope and price that explicitly rather than leave it to chance. Day to day, Fiorella coordinates everything, so there is always someone to write to.
Find your three biggest profit leaks — before you spend another dollar
FREE EXPRESS AUDIT
Tell us about your business. We'll review it across marketing, reputation, operations and IT — and send back a clear, written read. No sales pitch, no obligation.
Your 3–5 biggest leaks
Where money and growth are being lost right now.
A priority plan
What to fix first — and what can safely wait.
An honest recommendation
Even if it's "you don't need us yet."
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