Submit a Privacy Rights Request

What You Can Ask For

Under the California Consumer Privacy Act (CCPA/CPRA) and comparable laws in Virginia, Colorado, Connecticut, Utah, Texas, Oregon and other states, you have the following rights. Any of them can be requested by email — see How to Ask below.

You do not have to be a California resident to ask. We handle requests from anywhere, though the legal obligations we are under vary by where you live.

If you only want to opt out of sale or sharing, the shorter Do Not Sell or Share My Personal Information form does exactly that.

How to Ask

Email privacy@elevexmedia.com with the subject line "California Privacy Rights Request".

There is no form to fill in. So we can find your records and act on the request without a round of clarifying questions, include:

• Your name — the one you would have given us;
• The email address associated with your records — if it differs from the one you are writing from, mention both;
• Where you live — state or country, since rights differ by jurisdiction;
• What you are asking for — know, delete, correct, opt out, or limit;
• Anything that helps us find you — a past enquiry, a newsletter you signed up to, a project we worked on together. For a correction, say what is wrong and what it should say.

How We Verify It Is You

Before we hand over or delete personal information, we have to be reasonably sure the request comes from the right person — otherwise the process itself becomes a way to steal data.

In most cases we confirm the email address associated with your record. For a request covering sensitive information, or where the record is not clearly tied to one email, we may ask for one or two additional details that match what we already hold. We will not ask you to send identity documents, and we never ask for a password.

If we cannot verify you, we will tell you why rather than simply refusing.

How Long It Takes

• Within 10 business days — we confirm we received your request.
• Within 45 calendar days — we respond substantively. If the request is complex we may extend this by a further 45 days, and we will tell you before we do.

Opt-out requests are different: we action those within 15 business days, and we honour Global Privacy Control browser signals automatically.

Limits on What We Can Do

Some information we cannot delete even if you ask, because the law requires us to keep it — most commonly financial records, which we retain for seven years under IRS rules. If part of your request cannot be met, we will tell you which part and why, and complete the rest.

Retention periods for each category are set out in Section 7 of our Privacy Policy.

We Will Not Penalise You

Exercising these rights costs you nothing and changes nothing about the price or quality of anything we provide. That applies whether you are a client, a former client, or someone who has only ever visited the site.

Questions

Elevex LLC — Attn: Privacy Officer
7901 4th St N STE 300, St. Petersburg, FL 33702, USA
Email: privacy@elevexmedia.com
Full details of how we handle personal information: Privacy Policy